Frequently Asked Questions

Q1. Is It Legal to Download Online Videos to MP4 and MP3?

VideoHunter is a professional video downloader that lets users download online videos from online streaming sites, social platforms, and so on. Downloads are not allowed to be used for commercial intention, which may lead to copyright infringement at your own risk.

Q2. What Windows Version Does VideoHunter Support?

VideoHunter supports all Windows version including Windows 10, Windows 8, Windows 7, Windows XP, Windows Vista, and so on. This is the best Video Downloader for Winodws to you. Also, it supports all brands: Samsung, Microsoft, Dell, Asus, HP, Acer, Lenovo and so on. Be it 32-bit or 64-bit, VideoHunter is the best choice for you.

Q3. What masOS Does VideoHunter Support?

VideoHunter is the best Video Downloader for Mac and Video Converter for Mac including MacBook Air/Pro, Mac Pro/Mini and iMac/iMac Pro, which keep updated to support the latest macOS including macOS 10.15 Catalina/ 10.14 Mojave/ 10.13 High Sierra/ 10.12 Sierra and OS X 10.11 El Capitan/ 10.10 Yosemite, and so on.

Q4. What Formats Does VideoHunter Support?

VideoHunter comes with Video Downloader for Windows & Mac and Video Converter only for Mac, Here's the supported formats of each tool.
Video Downloader supports to download online videos in MP4 and WEBM as video file with high resolution including 8K, 4K, 2K, 1080p, 720p, 480p, 360p, and so on as well as in WEBM as audio file with high quality including 320kbps, 256kbps, 192kbps, 128kbps, and so on.
Video Converter supports to merge videos and audio with same format as well as convert to MP4, MOV, MKV, M4V, AVI, FLV, 3GP, MPEG for video files, and MP3, M4A, AC3, FLAC, OGG, OPUS for audio files. You can also covert videos for specific devices like iPhone, Samsung, Huawei, Google Pixel and Sony.

Q5. What to Do When VideoHunter Is Not Working?

If you find that VideoHunter is not working, you may check out the followings:
1. Have your Win/Mac computer been updated to the latest version?
2. Is your Windows computer/laptop or Mac connected to a smooth network?
3. Some video links may be blocked and therefore cannot be downloaded, please change another one to try again.
4. Please contact submit your feedback in the program or contact [email protected] for help.

Q6. What to Do If I Don't Receive License Code?

This is a rare case. In case you receive no License Code, please contact [email protected] for further help. Please make sure that the email you used to purchase the software is correct and able to receive emails.

Q7. How Many Sites Does VidPaw Support?

VideoHunter works to download online videos from link on Windows and Mac. It works for over 1,000 online video streaming sites and social platforms including YouTube, Vimeo, Instagram, Facebook, Tumblr, VLive, and so on. However, due to the update of the website, sometimes it may fail to obtain the download link. In such a case, please contact our tech team for instant fix and update.